We ship to all over the world from the US.
All orders are shipped with a USPS tracking number.
Always free shipping for orders over US $200.
During sale periods and promotions the delivery time may be longer than normal.
Neon Rumors refunds are only offered to customers that receive the wrong items/size or damaged items.
If any of these apply, please contact us with photos of wrong/damaged items and we’ll sort that out for you via refund or re-shipping.
Wrongly ordered sizes won’t be eligible for refunds from us.
We make everything on-demand, so requesting a size exchange would mean producing an entirely new product.
However, if you feel your garment is too tight or too big, drop us a line, and we’ll sort it out for you.
Please check our Returns & Exchanges page for more details or give us a shout if you have any other questions and/or concerns.
Phone: +1 (416) 452 four four nine four